Managed Collaboration Services
Managing Unified Communications services efficiently and effectively
Across a complex landscape of endpoints, servers, gateways, and service providers, assuring the performance of your Unified Communications infrastructure can be challenging. Degraded or unavailable services can adversely affect business and prevent employees from effectively engaging with customers, partners, vendors, and other employees.
Aspire Managed Collaboration Services provide end-to-end management of unified communications, contact center, video, systems, and routing/switching devices supporting your collaboration platform.
Aspire Managed Collaboration Services act as an integrated strategic asset for your organization by providing:
- 24×7 availability and performance monitoring of UC infrastructure and services
- ITIL-based incident management and problem resolution
- Software/firmware updates
- Moves, Adds, Changes (MACDs)
- Configuration backup and archival
- Detailed reporting
Aspire gives you peace of mind that your collaboration platform is operating at peak availability to support your business.
Want to learn more? Schedule a free consultation today.