Managed Collaboration Services – the New Mantra for Business Enablement
Managed Collaboration Services – the New Mantra for Business Enablement
By Ravi Gonuguntla, Director, Managed Services, Aspire Technology Partners Organizations often find themselves incorporating multiple disparate technologies in search of a perfect blend of solutions to meet everyday business needs. A convergence of unified communications and collaboration (UC&C) environments, for example, can become unwieldy and disjointed – with numerous service provider networks, various messaging and […]
IT Leaders turn to Centers of Excellence to Boost the Delivery of Technology Initiatives
By Doug Stevens, VP, Managed Services for Aspire Technology Partners Today’s business landscape is placing increasing demands on IT. CEOs now view technology as a critical enabler of business strategy, and core to how their organization plans to grow and transform. This thinking is driving CIOs to maximize IT’s impact on the business by aligning […]
Power Up Your Customer Experience with Managed Services
By Aspire Technology Partners In addition to increasing productivity, performance, and profitability with Managed Services as I shared in my previous blog, Managed Services play an important role in improving the customer experience. The answer to why is simple: The less you invest (time, money and resources) on IT, the more you can focus on […]
Customer Experience: What CEOs Need to Spot When Choosing an MSP
By John C. Harris, President & CEO, Aspire Technology Partners Understanding how out-tasking or outsourcing works for your organization is important. It is similarly critical to establish the goals between the outsourcing organization and the provider. When both parties agree and both sides are understood, a true and lasting partnership can be established. In my […]
Managed Services: The CEO’s Secret Weapon for Business Outcome Sustainability
By John C. Harris, President & CEO, Aspire Technology Partners The fast-changing and ever-growing demands of the modern enterprise pose an array of challenges that require leadership to make some critical decisions. In IT organizations, a common challenge is filling those gaps in operational efficiency and technical expertise that directly correlate to cost. In this […]
LOB POV: Working with a Managed Services Provider? Make Sure They Own Your Business Outcomes.
By Frost Schroeder, Emerging Technologies Executive for Aspire Technology Partners Like you, our sales organization needs immediate access to customer data like contacts, contracts, and prior sales information. They need to connect from the office, home, customer sites, and Starbucks. My guys also work odd hours; in fact, a lot of our office work is […]
Increase Productivity Performance and Profitability with Managed Services
By Lorraine Azzinaro, Chief Operating Officer, Aspire Technology Partners From the perspective of the COO, managed services play a significant role in company productivity, performance, and profitability. Managed services enable companies to focus on their core competencies where they can become more competitive and, ultimately, more profitable. Technology is constantly changing- becoming more complex- and […]