Pre-Sales Operations Specialist


The Pre-Sales Operations Specialist position is a part of Aspire Technology Partners customer-focused Sales Operations. The Pre-Sales Operations Specialist works with various web-based tools to obtain competitive quotes, book orders and resolve customer-related issues. The individual is responsible for maintaining a high level of professional communications with all levels of management relating to Sales Operations and Customer Service.


  • Create / Acquire Technical Configurations: Work with Aspire and/or vendor engineering teams to acquire Bill of Materials or create configurations in vendor tools as required. Request vendor quotes from various technical teams per customer requests.
  • Price Deviations / Deal Registrations: Request special vendor pricing via Vendor online tools and ensure approvals. Validate special pricing approvals versus Aspire quotes and update Aspire costs and customer pricing. Ensure Deal Registrations are renewed as required.
  • Quoting: Create quotes in response to customer requests and ensure correct pricing and part numbers and configurations. Assist Aspire Account Manager in answering any related quote questions and prepare revisions as needed.
  • Order Processing: validate all pricing against customer purchase order and vendor quotes and process orders via NetSuite ERP system. Create any Professional Services projects or Managed Services agreements if applicable.

Minimum Education  and Experience :

  • High School diploma or equivalent required
  • Minimum of one (1) year relevant experience in technical/sales environment
  • Proficiency in Microsoft Outlook, Excel, Word or similar tools

Preferred Education  and Experience :

  • Bachelors degree
  • Knowledge of NetSuite, QuoteWerks, Cisco Systems tools and processes


  • Knowledge of networking technology, servers, storage, Cisco products a plus, but not a requirement
  • Attention to detail and ability to work with a high degree of accuracy a must
  • Strong problem solving skills
  • Strong organizational skills
  • Ability to multi-task
  • Strong communication skills, both oral and written
  • Good interpersonal skills
  • Ability to work in a fast paced environment
  • Ability to work well under pressure and maintain a positive, enthusiastic attitude
  • Eagerness to learn and expand responsibilities
  • Ability to work effectively in a team environment and build strong working relationships


PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls.  The employee is occasionally required to reach with hands and arms.  The employee must occasionally lift and/or move up to 35 pounds.  Specific vision abilities required by this job involve normal vision.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet to moderate.