Jr Video Engineer
If you like to build and grow… Be part of the Aspire team that helps transform major companies, government agencies, healthcare organizations and educational institutions—empowering them to thrive in the rapidly evolving digital economy. You will be at the forefront of transformative technologies, including collaboration, mobility, cloud computing, big data, social media, virtualization and the Internet of Things (IoT) — all of this in a consultative environment in which these powerful tools—and your skills– hold great strategic value. As a key player in our fast-growing, award-winning organization, you can expect a stimulating work culture, a great team passionate about innovation, and a wealth of opportunities for professional growth and advancement.
POSITION SUMMARY:
The Jr Video Engineer (JVE) supports advanced Cisco-based video room endpoints. JVE’s have a primary responsibility for post-sale video endpoint room testing and ongoing support engagements.
ESSENTIAL DUTIES AND RESPONSIBILITIES MAY INCLUDE THE FOLLOWING: OTHER DUTIES MAY BE ASSIGNED.
- Communicate and cooperate with project management and technical peers to effectively plan, execute, and complete project engagements
- Read and comprehend collaboration project presales proposals, Statements of Work, Bills of Material, and other project definition source materials.
- Establishing technical plans, tasks, work breakdown structures, dependencies, and contingency plans
- Coordinate the exchange of information between clients, third party sub-contractors, and Aspire Technology Partners project management and technical peers.
- Develop technical approaches to project deliverables in accordance with Cisco-published best practices
- Perform and document inventory of equipment and project related assets, including hardware and related components, and licensing
- Assemble hardware components and install devices into final mounted and operable positions, including physical connectivity for power, network link, and human interface
- Install and configure the following Cisco collaboration and related hardware, software products, and technologies with skill:
- Cisco Video Room Codecs
- Cisco Control Hub
- Cisco Video Endpoints (all models)
- Cisco Webex
- Deploy | Test: Cisco Voice, Video & Presence systems according to design
- Provide front-line technical diagnosis and troubleshooting
- Engage and coordinate the assistance of Cisco’s Technical Assistance Center (TAC) to effectively and expeditiously resolve technical issues.
- Prepare and deliver training and related documentation and materials to peers and clients on any of the above-mentioned skills.
- Ability to engage with Operations Center and Manufacturer Support Teams to resolve network failures.
Minimum Education and Experience:
- Bachelor’s Degree, preferably in an Information Technology related major, or 2-3 years of equivalent professional experience, inclusive of:
- Video Endpoint hardware
- Video Conferencing Software
Preferred Education and Experience:
- Bachelor’s Degree in an Information Technology related major, plus 2 years professional experience with:
- Cisco Video Endpoints (all models)
- Cisco Control Hub
- Cisco Webex
OTHER SKILLS and ABILITIES:
- Must possess capable verbal and written communication skills
- Must be able to work within a deployment team setting and limited supervision.
- Must possess solid documentation skills and provide examples of such work
- Must be able to work independently to achieve goals
- Must be process and detail oriented
- Must have solid troubleshooting skills and be customer oriented
- Must have access to a reliable vehicle and be willing to travel within NJ/NYC/PA.
TRAVEL:
Our client base is concentrated in NJ/NY/PA and travel up to 85% of the time.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job involve normal vision.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet to moderate.